Frequently Asked Questions

How do I get there from DIA?
Once you get to the main terminal follow the signs for the Westin Hotel, then when you go through the doors outside, take the escalator down to the train platform. Hop on the A-Line – $10.50 one way, runs every 15-30 minutes, and will drop you off at Union Station (the last stop)
How do I get there from Union Station?
Walk out of the main doors, and you’re looking at Wynkoop Street. Walk 5 blocks down Wynkoop heading NE, take a right on 20th Street, and we are 4 and 1/2 blocks down between Larimer and Lawrence. You can also walk to 16th Street Mall and take the free shuttle, getting off at the Larimer stop. Walk four blocks to 20th Street.
How do I get there from Denver Bus Center/Greyhound Station?
Yell Marco, and you’ll hear us yell Polo. Come out of the NW exit (on Curtis St.). Walk towards Lawrence Street. We are the red brick building a block away.
When is check-out?
We ask that you are out of your room at 11AM, so we can make the room and beds all clean and pretty for the next traveler. You don’t have to go home, and you can certainly stay here. Go put on a record in our lounge and grab a shot at our bar, The Exchange Rate. It’s 5 o'clock somewhere.
When can I check-in?
Traveling can be exhausting, and we know you want to throw that heavy bag down somewhere and relax. If you get here before 3:00PM we'll store your bags for you so you can get right to seeing the city or just relax on our patio with a marg. Any time between 3:00PM and 2:00AM you can check-in to your room and get your nap on.
What do I do for parking? Where can my vehicle live overnight?
For something close, snag the metered parking! If your car needs a home at night, there are parking lots surrounding us all within several blocks. Most of them will make you re-feed the pay box every 12 hours (6AM & 6PM), but there is one lot at 21st and Arapahoe that is $11 for 24 hours. A much better option for those that prefer not to get up at 6AM while on vacation.
I forgot a towel. And a lock. SOS.
Have no fear, it happens to the best of us. We have towels available for all of our guests, and they're long as you turn them back in. =0)
We've also got locks available for rent and/or sale. Ask the smiley Team Fish member at the front desk, and we’ll get you set up.
Can I rent out a whole room for special events?
Hell yeah! Bachelorette party? Birthday celebration? Office Team Building Retreat? End the night with a slumber party here. Let the good times roll:
What should I do here?
Glad you asked! Team Fish is comprised of Denver natives and transplants, so we can definitely show you a good time. Check out our staff picks or activity list we put together for you, and enjoy the Mile High City!